IT@NJMS would like to remind students, faculty and staff of the following tips in the event that remote access to systems and data is required. 

Page Updated: April 3, 2020

For All

Access your Emails, Office 365 Apps and OneDrive: http://connect.rutgers.edu/

MyRutgers Portal: https://my.rutgers.edu

NetID page: https://netid.rutgers.edu/index.htm to activate your NetID, change your password, create email aliases, set up Duo, etc.

Online Meetings or Course via Zoom: https://it.rutgers.edu/zoom

Scheduling Zoom Meetings in Connect (O365)

Scheduling Zoom Meetings in Outlook (Windows and Mac)

Online Meetings or Courses via Webex: https://webex.rutgers.edu/

How to Join a Webex Meeting Video Conference
https://www.youtube.com/watch?v=fE5FnEUKtaE

How to Mute All participants or Mute on Entry participants
https://it.njms.rutgers.edu/wp-content/uploads/2020/03/webex-rev-jb.gif

How to set up a Webex Event or Training session
https://www.webex.co.in/support/getting-started.html

Best practices for security when using web conferencing tools
https://it.njms.rutgers.edu/?page_id=837

For DCMC/CPPC

For DCMC/CPPC employees and others working remotely during this time, we’ve created an information page that provides details on connecting to UPA resources while working remotely. This page will be updated on a regular basis.

Educational Applications & Resources

All Educational Apps can be found under the Educational Portal at https://ep.njms.rutgers.edu

Camtasia – (Powerpoint in pdf)
TechSmith (Camtasia) free training webinars. http://bit.ly/relay-training

Canvas or directly at https://canvas.rutgers.edu

Canvas remote lecturing instructions

                Canvas Mobile Apps

                Canvas Live Course Instruction

                Big Blue Button video tutorials

CEL

Distance Teaching Guides

Education Management System (EMS or EduMan)

SOCRATES

Virtual Microscopy

George F. Smith Library https://www.libraries.rutgers.edu/smith

AAMC GIR shared Peer Resources
https://docs.google.com/document/d/1CKtLZwZ-t5j4d659LZmTgQGhqa6Xcc3vrxUWjhCt94E/edit

Other Applications & Resources

Amarel (HPC): help@oarc.rutgers.edu

Box: https://box.rutgers.edu

Clinical Applications: https://citrix.uhnj.org/Citrix/UHStore1Web/

GME New Innovations: https://www.new-innov.com/login/Login.aspx

Microsoft Skype for Business: https://its.rutgers.edu/documentation/using-skype-business-contacts-groups-im-and-screen-sharing

Microsoft Teams: https://it.rutgers.edu/rutgers-connect/knowledgebase/getting-started-with-microsoft-teams/

Teams download: https://teams.microsoft.com/downloads

ownCloud: https://owncloud.njms.rutgers.edu/index.php/login

REDCap Research Tool: https://research.njms.rutgers.edu/redcap/

Remote Desktop for Windows10: https://support.microsoft.com/en-us/help/4028379/windows-10-how-to-use-remote-desktop
How to use RD  https://it.njms.rutgers.edu/?p=765

Remote Desktop for Mac OS: https://support.apple.com/guide/mac-help/allow-a-remote-computer-to-access-your-mac-mchlp1066/mac

From a Mac to a Mac

On work computer – go to system preferences – sharing – click “screen sharing” – and note vnc address (e.g., vnc://vpn-rbhs-###-###.rutgers.edu) where # will be some # string like 245 etc.

Then after logging on to VPN from home – on finder – go to menu – connect to server – enter vnc address (from sharing window on work computer) – enter user name and password.

Ricoh printer: Configuring fax to an email – https://www.youtube.com/watch?v=Nt81t6NxPDE

Software: https://software.rutgers.edu/info/login/  including Antivirus software  

Student Family Health Care Center: http://sfhcc.njms.rutgers.edu/sfhcc/login/auth

University Hospital Portal https://portal.uhnj.org

Remote Access VPN

Connect to the RBHS Network: Certain application and data access (Core H:, J:, K: drives or Research data storage on R:, S:, X: drives) will require the Rutgers Remote Access Virtual Private Network (VPN) through Cisco AnyConnect. VPN provides remote connectivity which mirrors direct access to the campus network. To register to use & setup the Cisco AnyConnect Remote Access (VPN) with Duo (two-step multi-factor) authentication , please follow these steps:

  1. If you are an existing VPN user, skip steps 2, 3, 7, 8, and 9. You are not required to register for VPN.
  2. New VPN access requests require an email be sent to njmsts@njms.rutgers.edu requesting VPN account setup. Please state in you email that you have already completed step one of these instructions. Please wait for Email confirmation before proceeding to step 7
  3. If you are currently using Duo Two Factor Authentication, skip to Step 7
  4. Sign up for Duo two-step multi-factor authentication for VPN Remote Access at: http://netid.rutgers.edu
  5. Click on Set-up Two Factor Authentication in the left-hand navigation
  6. Click on Enroll Now and follow the instructions.
  7. After enrolling, go back to https://netid.rutgers.edu/ and choose the link for Service Activation in the left-hand navigation.
  8. Choose Remote Access VPN, Cisco AnyConnect Access for Rutgers.
  9. On your laptop, or remote computer, login, download and install the Cisco AnyConnect software at
    (WINDOWS) http://soc.rutgers.edu/wp-content/uploads/sites/72/2019/03/Windows_VPN_Instructions_3-27-19.pdf
    (MAC) http://soc.rutgers.edu/wp-content/uploads/sites/72/2019/01/OSX-Install-2018.pdf
  10. Launch the Cisco AnyConnect client.
  11. When prompted for the server address enter vpn.rutgers.edu
  12. When prompted for login/authentication, enter your netid and password, and the word push in the Duo Action field, or you may enter the 6 digit Duo generated code in the Duo Action field.

Remote Access your Computer

Visual guide: https://it.njms.rutgers.edu/?p=765

Setup Remote Control Access on your offsite computer.

  1. Go to Start and All Programs and Windows Accessories.
  2. Open Remote Desktop Connection
  3. In the Computer field enter your computer name: (e.g. MSBMITA550D07.core.umdnj.edu).
  4. If you don’t know your work computer’s computer name click the following link from your work computer: https://support.office.com/en-us/article/do-you-need-help-locating-your-computer-name-00384381-8aa9-4398-b81b-475f09fed618
  5. Click Connect

Verify Power Settings and Remote Permissions on your work computer.

  1. Open up Power Options in the Control Panel. In Windows 10 you can get there from right clicking on the start menu and going to Power Options
  2. Click change plan settings next to your current power plan
  3. Change “Put the computer to sleep” to never
  4. Click “Save Changes”
  5. Please do not shut down your computer or you will not be able to connect remotely
  6. https://www.pugetsystems.com/labs/support-software/How-to-disable-Sleep-Mode-or-Hibernation-793/