Best practices for security when using web conferencing tools

As we continue our spring semester with remote learning and virtual meetings and collaboration, we want to ensure that Rutgers faculty and staff members are aware of the best practices for security when using web conferencing tools.

You may have heard that a number of universities have experienced issues with uninvited guests when web conferencing—a trend that’s been labeled “Zoombombing,” a reference to the Zoom web conferencing tool. Because of these growing concerns, we have developed online resources with important guidance and helpful security tips for web conferencing.

Best practices for security and Webex

For those using Webex, the Best Practices for Secure Webex meetings webpage shares how to provide a safe and secure environment with Webex, such as using scheduled meetings (instead of a personal room) and knowing how to remove a participant from the meeting. Webex is available free to all faculty, staff and students

Web conferencing for instruction

For faculty members, the web conferencing and related tools available in the university’s learning management systems are often the preferred method for delivering lectures or hosting virtual gatherings. The Technology Tools for Faculty resource at the university’s COVID-19 website features information on recording videos and hosting webinars in Blackboard, Canvas, and Sakai. 

Zoom security

Though Zoom is not supported by the Office of Information Technology, we realize that some members of the university community may be using it. If members of your community are using Zoom, please ask that they review these guidelines from Zoom about keeping crashers out of Zoom events.

We strongly encourage that you review these resources with faculty and staff in your departments and units. 


If you have any questions on these web conferencing tools, please contact your department or unit’s IT staff or reach out to your local Office of Information Technology Help Desk.