Posted on December 2nd, 2015 by tssadmin

Rutgers University Libraries is now providing access to UpToDate Anywhere. Starting December 1, you can get immediate access to UpToDate whenever and wherever you need it.

UpToDate includes more than 10,500 topics and more than 20 specialties; a drug database (in partnership with Lexicomp®); more than 1,500 patient education topics; over 28,000 graphics; and links to more than 400,000 references. In addition, UpToDate contains a library of images and videos, standard medical calculators and decision tools, “practice changing” current information and training resources.

Take the time to register for UpToDate Anywhere today and gain access to additional benefits!

Here’s what you get with UpToDate Anywhere:
 Free Mobile App for your iOS® or Android™ smart device
 Easy access to UpToDate remotely from any computer anywhere with internet access
 Free continuing education credits (CME/CE/CPD) when you research a clinical question
 Bi-weekly clinical update with selected What’s New and Practice Changing UpDates

Get Registered— it’s easy:

Simply log in to UpToDate when on the Rutgers network in one of the following ways:

• To access and/or register to use UpToDate, use any computer or device connected to the Rutgers network. Set up a personal account by creating a unique login and password.
• Access UpToDate from the link/icon located at:

 Libraries Databases Page:
 Health Sciences:
 Smith Library:
 RWJ Library:

Your account is linked to your affiliation with Rutgers. To keep your account active, simply login through our institution’s network at least once every 90 days to maintain benefits.

For Support Contact:
 For technical questions, contact:
o Cathy Pecoraro:; 848-932-6118

 For more information, contact your library information desk:
o Smith Library Information Desk; 973-972-4358; Ask a Librarian
o RWJ Library Information Desk; 732-235-7610;

General IT Overview

Posted on November 30th, 2015 by tssadmin


1) Overall
There is the local NJMS IT group and there is also a central Rutgers IT group. Our web site is We provide support for the following areas – Academic Systems, Application & Web development, Audio-Visual services, and User Services (local Help Desk, Network access, and Research data storage). Most access to anything is by your NetID and password.

2) NetID and Password Management
Go to the NetID page to activate your NetID, change your password, create email aliases, etc.

3) Help Desk
The best way to create a Help Desk ticket is to email You can also call the Help Desk at ext. 3×3200. The IT@NJMS general email is

4) Marketing / Digital Signage
If you want to have anything posted on the Digital monitors, need help with promoting News & Events, contact Iveth Mosquera in our Marketing department.

5) Web Sites
Every Faculty member can create their own web profile by logging into the NJMS Intranet located at and then clicking on Edit My Profile. The external profile pages can be found at and your profile page can be found by typing in your name and clicking Submit. For an example of options available under a profile, If you have a lab and want to create a lab web site, just let us know and we can create a shell for you.

6) File Storage
Every person gets access to an H: (home) drive and J: (department share) drive. As a researcher / lab owner, you also get 100 GBs of storage to start on the R: (research) drive. Clinicians or clinical researchers also get 100 GB of storage to start on the S: (encrypted) drive. If you need more space on either the R: or S: drives, then its $50 per 100 GB (one time cost) thereafter. For access to our internal Dropbox like appliance for file storage, sharing, and synching, go to

7) Large File Transfer
There is a limit on the size of email messages that you can send (about 10 MB). If you need to send large files internally or externally, use Filelocker at

8) IST Reg
This site allows you to register for the following – Admin Rights (to your local computer), VPN or Remote Access to the network (e.g., working from home) as well as Clinical Remote Access to clinical apps, and Wireless, among other things.

9) Wireless
The NJMS (RBHS) wireless SSID is called RUHealthSciences and this is the network you should join. You will also see other SSID networks broadcasted. There are RUWireless and RUWireless_Secure. These are the legacy Rutgers wireless networks and you can also join them but only RUHealthSciences has been configured to provide access to all RBHS assets. If you are on another network, you may not be able to reach everything. There is also Eduroam, this is an international wireless network standard that allows faculty and staff from other participating universities from around the world access to local wireless networks using their originating university login credentials. UHWireless and UHGuest are for the hospital. There is also a mechanism for creating a temporary guest wireless account for visiting scholars, etc. Just email

10) Software & Hardware
Available Software and licensing information can be found at For hardware and software purchasing assistance, contact RBHSware at

11) Email
Online Email access is available either thru the RBHS portal at or by going directly to either for Exchange mail or for Sun mail. If you want to use the Mail app on your phone, you will need to register your phone at (while on campus) and abide by the security requirements.

12) Research or Clinical Equipment
If you plan to purchase research or Clinical equipment (e.g., like microscopes, etc.) that need to be on the network they are required to be whitelisted. Please email with the equipment’s MAC address and the Data Jack # and Port Color.

13) Teaching a Class?
Moodle is used for our course sites and Video@NJMS for our course podcasts. Contact Courtney Terry for assistance with these and other educational technology tools.

14) Video Conferencing
Video conferencing is available in MSB B610 and B617b/c as well as at your desktop via WebEx. Contact for assistance with these and other audio visual and multimedia needs.

15) Other useful links or email
The Admin Resource Handbook page can be found at For the Library, go to For Room REServations, go to . Contact Les Michelson at for High Performance Computing (HPC) needs. That group is located on MSB C level across from the escalators along with the general computer lab (20 computers, poster printing). The NJMS computer lab / training facility is located in MSB A555 (15 computers).


Posted on November 30th, 2015 by tssadmin

While Skype is generally used for making video calls to faraway friends and relatives, it has assumed a novel and important role at NJMS. New department chairs are carefully selected through ongoing search committee activities—including meetings with the candidates—often taking place over a period of months. An initial part of this process is now conducted via Skype.

Shelly Gelbman, program coordinator in the Office of the Dean, organizes the search process for new department chairs, while an IT@NJMS member of the Audiovisual Center, handles the technical aspects of this part of the search. Skype allows members of the search committee to meet a candidate and conduct a first interview without any actual travel. The virtual meeting is virtually cost-free and also requires far less expenditure of time than a traditional face-to-face meeting.

“Since using the Skype system and avoiding on-campus, first-time interviews, the cost of recruitment has decreased significantly,” explains Gelbman. “Skype has also made the process easier and far more efficient.”

Skype—used only for the first encounter—does not replace the face-to-face meetings of candidates with search committee members, which are so important in making critical decisions regarding the hiring of new department leaders. But Skype gets high marks at NJMS as a tool that streamlines a process by recasting the first step, and effectively moves the candidate-search process forward faster and removes the associated price tag.

For questions regarding using Skype as part of an interviewing process, please contact Shelly Gelbman at For technical questions, please contact

O365, KACE

Posted on November 30th, 2015 by tssadmin

The university is moving to Office 365, a cloud based email and calendaring system. Currently, RBHS users are either on Exchange (Outlook) or Sun mail while legacy Rutgers are on many different systems. A decision was made to try to consolidate upwards of 50 email systems down to as few as possible. O365 was chosen as the primary option for all faculty and staff, which would also include all NJMS students and residents. Google mail, which is currently used by all legacy Rutgers students, would also remain, with all other email systems retired.

What that means for most NJMS and GSBS faculty, staff, and students is that we will be mirroring our current Exchange (Outlook) environment. Though there are still details to be ironed out, I am told that we would still be able to use a local Outlook client to view our mail and access our local mail archives, as opposed to only being able to use a web browser. Email would still have to be migrated from our local Exchange email servers to Microsoft O365 email servers.

Dell KACE has been chosen as the Enterprise Device Management tool. It is used currently at legacy Rutgers and will be replacing the legacy UMDNJ LANDesk application. It allows for things like pushing patches out to computers, remote Help Desk assistance, and other IT functionality in the support of maintaining computer hardware & software.

RSS & Twitter Feeds

Posted on July 21st, 2014 by tssadmin

Rich Site Summary or Really Simple Syndication (RSS) feeds are useful content aggregators. Those using Microsoft Outlook for email can easily add RSS feeds by right clicking on RSS Feeds, click on Add a New RSS Feed, type or paste the URL of the feed, and then click Add. This will create a folder for the RSS feed and any updates will be posted there. IT@NJMS would like to highlight a few.

NJMS Calendar of Events

Rutgers Calendar of Events

Rutgers Newark Calendar of Events

General Technology

Twitter feeds can also act as very useful content aggregators. Here are some suggested ones to follow.

Academic Medicine

Campus Technology


Health Information Management Systems Society (HIMSS)

Humanism and Medicine

National Institute of General Medical Sciences (NIGMS)

National Institute of Health (NIH)

NJMS Deans Office

NJMS Student Council


USA Today Technology

Software Portal Plus, Resources for Residents & Students, RBHS Web App Domain Change

Posted on July 21st, 2014 by tssadmin

Software Portal

Rutgers Software Portal is located at and includes a lot of information about software available to the RBHS community as part of the integration. If you have a moment, check it out, and let us know if you have any questions re: what’s available. You will need to login with your core credentials.

Resources for Residents & Students

We recently created and updated documents for IT resources available for Residents and Students. This information can be found under our Find Services section on our web site at

RBHS Web App Domain Change

An email had gone out a few weeks back about web application domain changes. For clarification, it just means that any web resources that you link to or have bookmarked that still contain the old UMDNJ address need to be updated by 12/31/14 to reflect the new Rutgers address. If you have questions regarding this, email us at

As we continue the integration efforts with Rutgers University, we have completed the migration of our dynamic web applications from the “” domain to a “” domain.

NOTE “” changed to “”

A website has been set up to provide information on the migration which has occurred on a rolling basis. Redirects have been implemented, which allow for existing links and bookmarks to resolve to the new Uniform Resource Locator (URL) – the address of a web page. The redirects will remain in place until December 31, 2014.

Once the redirect is removed, the old URL will no longer work. Existing links and individual bookmarks MUST be updated to use the new URL.


More information can be obtained by calling 732-743-3200 (3-3200) or visiting the following site,, to view updated information, old and new URLs.

Outlook for Mac Archiving, Clinical Remote Access

Posted on July 21st, 2014 by tssadmin

Outlook for Mac Archiving

IT@NJMS has created a script to allow Mac users to archive their Outlook email locally. To download the script and for instructions on how to install the script, goto .

Clinical Remote Access

Instructions for applying for and using Clinical Remote Access which will allow you to access Epic, Logician, and Sovera remotely. Apply by doing the following:
. Got to the IST Registration page at
. Click the drop down and select Clinical Remote Access
. Complete the registration.
. You will be notified by email when your access is granted.

Once you have been approved you can connect by doing the following:
. Go to the RBHS Web Applications Portal page at
. You will be prompted to download the Citrix Online Plug-in (you will need to install this SW).
. Once installed, you will be prompted to login with your NetID and password

You will now be able to access the above Clinical apps remotely.

In the News

Clinical – 1776 Challenge Cup – Health Division

Education – Google Glass at University of California Irvine

Research – Stanford Research Computing Center

Storage Drives H:, J:, K:, R:, S:, Cloud and Scarlet Apps

Posted on April 16th, 2014 by tssadmin

Core Drives H:, J:, K: / Clean up and other options

The Core server storage (H:, J:, and K: drives) are currently low on available space. We are requesting that all users and departments review all files presently stored on the Core server drives H:, J:, and K:. We ask that you / your department remove any files which are of a personal nature such as Pictures, Music, Movies, and other documents not related to RBHS business. It is important that we practice prudent use of this file space as any misuse affects not only your department but all other departments as well.

Core Drives

• H: Drive: is your personal network drive. This drive is not shared with anyone. However, personal doesn’t mean that you can store personal pictures, music, etc. on this drive. It is only meant for personal work related files. In addition, the space is also not intended for automated PC backups nor Email archives. Neither should be stored on this drive. You may purchase external backup drives through RBHSWare for backing up your PC. Please review your Personal drive (H:) and delete any unnecessary files.

• J: Drive: is a departmental share open to the whole department. Do Not Store Confidential or Sensitive info on J: as it is open to the whole department. Please review and delete any unnecessary files.

• K: Drive: is used for creating and sharing restricted access files. This is the space where confidential or sensitive data might be stored if there was a need to share with select individuals. Please review and delete any unnecessary files.

Other available options:

• R: Drive: is used for Research data storage. If you have Research data currently stored on any of the H:, J:, or K: drives, that data should be moved to the R: drive. All researchers are allotted 100 GB on the R: drive. Additional space is available at $50 / 100 GB. Please contact for more information / assistance in moving any data or purchasing any additional storage.

• S: Drive: is used for Clinical Research or Clinical data storage. The data storage and backup are all encrypted. If you have Clinical Research or Clinical data currently stored on any of the H:, J:, or K: drives, that data should be moved to the S: drive. 100 GB available at no cost, additional space at $50 / 100 GB. Please contact for more information / assistance in moving data or purchasing any additional storage.

• Cloud Drive: located at is available for sharing files internally and externally. There is a 50 GB limit per user. This is a secure cloud file share and sync solution that is hosted internally. Please contact for more information / assistance in configuring and using this service.

• Scarlet Apps: provides services such as Google Drive and Docs for file storage (5 GB) and file collaboration. This is hosted externally and is not intended for docs that contain sensitive information. Please see the Rutgers Scarlet Apps FAQ page for more information.

Please be mindful that the Core drives H:, J:, and K: have limited space (6 TB combined) and are intended for work related files only. Please take a moment to review and clean up any unnecessary files in your drives as again this affects not only you but everyone. Also please review the available R:, S:, and Cloud drive options (about 100 TB combined) available to you as they may offer an alternative to how you are currently storing files. Thank you for your cooperation. If you have any questions, please contact us at

Windows XP

Posted on April 16th, 2014 by tssadmin

After April 8th, 2014, Microsoft will stop supporting Windows XP. This means that they will stop putting out patches for the Operating System (OS) which makes these computers more vulnerable to be on the network. Microsoft will, however, extend support for Microsoft Security Essentials through April 8, 2015, and most anti-virus vendors will continue to support their products for Windows XP through April 8th, 2015 as well.

Work Computers

Departments will need to replace all XP computers or have them upgraded to Windows 7 if the computers meet minimum standards (this may require a memory upgrade). IT@NJMS will work with department and area admins on identifying those computers that can be upgraded and those that need to be replaced. We will also work with you to schedule time to do the upgrades and computer replacements. Please note, this activity will take some time (probably several months) to address all areas. In addition, we will be preparing some guidelines for moving forward, such as using Firefox or Chrome instead of Internet Explorer.

IT@NJMS has been working on a migration plan to move computers that can be upgraded over to Windows 7. We have been beta testing the migration plan over the last month, and have been addressing issues that came up. Last week we started migrating some user community computers. In addition, RBHSware is aware of this activity and if a memory upgrade is required, we will direct you to contact them via an email to with the appropriate information (Computer Make, Model and Service Tag), and they will provide you with a quote for your procurement.

If for some reason a computer can not be upgraded because it is connected to Research equipment that is running specialized software that will only work on Windows XP, please let us know and we will work with you to address it. In general, however, if computers with Windows XP can be replaced or upgraded, they should.

Personal Computers

For those of you with personal computers, if you can replace them, they should be replaced. If not, below are some links to help provide some guidance. They provide information on how to test your computer for a possible upgrade to either Windows 7 or 8, as well as how to install Microsoft Security Essentials (if you currently have an installed anti-virus program, that should be sufficient, but check with your vendor to see if they will continue to provide updates – most are), and general recommendations such as to discontinue use of Internet Explorer and use either Firefox or Chrome instead.

Microsoft XP

Microsoft Security Essentials


Please feel free to contact us with any questions or concerns at



Posted on March 18th, 2014 by tssadmin

Qualtrics training for Rutgers University. Qualtrics is an online survey tool.

Basic Training

Qualtrics will be offering a webinar covering Qualtrics basics on Wednedsay, March 19, 2014 at 11am. To join the session, go to the registration web link at

Basic training sessions will include : an overview of online resources, creating a survey, inserting questions / question types, editing questions / formatting, survey logic, look & feel of the survey, survey distribution, and viewing results / creating reports.

To join the Qualtrics User Community at Rutgers, just log in at

Note that a recording of the previous intro webinar can be found in the resource section.

Advanced Training

3 Ways to Take Your Audience on a Survey Adventure

When is the webinar? Date: Thursday, March 20th, 2014, Time: 10:00 am Pacific | 1:00 pm Eastern, Duration: 45 minutes

Register here:

What if I can’t attend at this time? Register anyway! We will send out a recording and the slides to all who register as soon as they become available.

What topics will be covered?

1. Survey Flow – Make your surveys adaptable to each respondent

2. Triggers – Automate the process after each response is recorded

3. Advanced Logic – Engage your audience with features such as in-page display logic

Bonus: Embedded Data Leverage information that you have about your respondents before they even take the survey

Plus, stay for a Q&A with Qualtrics Experts

Everything A Medical School Should Be - And More

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