Tech Tuesday

General IT Overview

GENERAL IT OVERVIEW

1) Overall
There is the local NJMS IT group and there is also a central Rutgers IT group. Our web site is http://it.njms.rutgers.edu. We provide support for the following areas – Academic Systems, Application & Web development, Audio-Visual services, and User Services (local Help Desk, Network access, and Research data storage). Most access to anything is by your NetID and password.

2) NetID and Password Management
Go to the NetID page https://netid.rutgers.edu/index.htm to activate your NetID, change your password, create email aliases, etc.

3) Help Desk
The best way to create a Help Desk ticket is to email isthelp@ca.rutgers.edu. You can also call the Help Desk at ext. 3×3200. The IT@NJMS general email is njmsts@njms.rutgers.edu.

4) Marketing / Digital Signage
If you want to have anything posted on the Digital monitors, need help with promoting News & Events, contact Iveth Mosquera mosqueip@njms.rutgers.edu in our Marketing department.

5) Web Sites
Every Faculty member can create their own web profile by logging into the NJMS Intranet located at https://intra.njms.rutgers.edu/intraLogin/index.cfm and then clicking on Edit My Profile. The external profile pages can be found at http://njms.rutgers.edu/resource_locator/find_people/index.cfm and your profile page can be found by typing in your name and clicking Submit. For an example of options available under a profile, http://njms.rutgers.edu/resource_locator/find_people/profile.cfm?mbmid=khourias#tab-video. If you have a lab and want to create a lab web site, just let us know and we can create a shell for you.

6) File Storage
Every person gets access to an H: (home) drive and J: (department share) drive. As a researcher / lab owner, you also get 100 GBs of storage to start on the R: (research) drive. Clinicians or clinical researchers also get 100 GB of storage to start on the S: (encrypted) drive. If you need more space on either the R: or S: drives, then its $50 per 100 GB (one time cost) thereafter. For access to our internal Dropbox like appliance for file storage, sharing, and synching, go to https://owncloud.njms.rutgers.edu

7) Large File Transfer
There is a limit on the size of email messages that you can send (about 10 MB). If you need to send large files internally or externally, use Filelocker at https://filelocker.njms.rutgers.edu/login

8) IST Reg
This site http://istreg.rbhs.rutgers.edu allows you to register for the following – Admin Rights (to your local computer), VPN or Remote Access to the network (e.g., working from home) as well as Clinical Remote Access to clinical apps, and Wireless, among other things.

9) Wireless
The NJMS (RBHS) wireless SSID is called RUHealthSciences and this is the network you should join. You will also see other SSID networks broadcasted. There are RUWireless and RUWireless_Secure. These are the legacy Rutgers wireless networks and you can also join them but only RUHealthSciences has been configured to provide access to all RBHS assets. If you are on another network, you may not be able to reach everything. There is also Eduroam, this is an international wireless network standard that allows faculty and staff from other participating universities from around the world access to local wireless networks using their originating university login credentials. UHWireless and UHGuest are for the hospital. There is also a mechanism for creating a temporary guest wireless account for visiting scholars, etc. Just email njmsts@njms.rutgers.edu

10) Software & Hardware
Available Software and licensing information can be found at http://software.rutgers.edu/. For hardware and software purchasing assistance, contact RBHSware at rbhsware@ca.rutgers.edu

11) Email
Online Email access is available either thru the RBHS portal at http://myportal.rutgers.edu or by going directly to either https://exchange.rbhs.rutgers.edu/ for Exchange mail or https://mail.umdnj.edu/ for Sun mail. If you want to use the Mail app on your phone, you will need to register your phone at http://mobileaccess.rbhs.rutgers.edu (while on campus) and abide by the security requirements.

12) Research or Clinical Equipment
If you plan to purchase research or Clinical equipment (e.g., like microscopes, etc.) that need to be on the network they are required to be whitelisted. Please email njmsts@njms.rutgers.edu with the equipment’s MAC address and the Data Jack # and Port Color.

13) Teaching a Class?
Moodle https://moodle.rutgers.edu/login/ is used for our course sites and Video@NJMS http://video.njms.rutgers.edu for our course podcasts. Contact Courtney Terry terryce@njms.rutgers.edu for assistance with these and other educational technology tools.

14) Video Conferencing
Video conferencing is available in MSB B610 and B617b/c as well as at your desktop via WebEx. Contact njmsavc@njms.rutgers.edu. for assistance with these and other audio visual and multimedia needs.

15) Other useful links or email
The Admin Resource Handbook page can be found at http://njms.rutgers.edu/about_njms/handbook/index.cfm. For the Library, go to http://www.libraries.rutgers.edu/health_sciences. For Room REServations, go to http://res.njms.rutgers.edu/ . Contact Les Michelson at michelso@rutgers.edu for High Performance Computing (HPC) needs. That group is located on MSB C level across from the escalators along with the general computer lab (20 computers, poster printing). The NJMS computer lab / training facility is located in MSB A555 (15 computers).

Posted on November 30th, 2015 by tssadmin

Skype

While Skype is generally used for making video calls to faraway friends and relatives, it has assumed a novel and important role at NJMS. New department chairs are carefully selected through ongoing search committee activities—including meetings with the candidates—often taking place over a period of months. An initial part of this process is now conducted via Skype.

Shelly Gelbman, program coordinator in the Office of the Dean, organizes the search process for new department chairs, while an IT@NJMS member of the Audiovisual Center, handles the technical aspects of this part of the search. Skype allows members of the search committee to meet a candidate and conduct a first interview without any actual travel. The virtual meeting is virtually cost-free and also requires far less expenditure of time than a traditional face-to-face meeting.

“Since using the Skype system and avoiding on-campus, first-time interviews, the cost of recruitment has decreased significantly,” explains Gelbman. “Skype has also made the process easier and far more efficient.”

Skype—used only for the first encounter—does not replace the face-to-face meetings of candidates with search committee members, which are so important in making critical decisions regarding the hiring of new department leaders. But Skype gets high marks at NJMS as a tool that streamlines a process by recasting the first step, and effectively moves the candidate-search process forward faster and removes the associated price tag.

For questions regarding using Skype as part of an interviewing process, please contact Shelly Gelbman at gelbmash@njms.rutgers.edu. For technical questions, please contact njmsavc@njms.rutgers.edu

Posted on November 30th, 2015 by tssadmin

O365, KACE

The university is moving to Office 365, a cloud based email and calendaring system. Currently, RBHS users are either on Exchange (Outlook) or Sun mail while legacy Rutgers are on many different systems. A decision was made to try to consolidate upwards of 50 email systems down to as few as possible. O365 was chosen as the primary option for all faculty and staff, which would also include all NJMS students and residents. Google mail, which is currently used by all legacy Rutgers students, would also remain, with all other email systems retired.

What that means for most NJMS and GSBS faculty, staff, and students is that we will be mirroring our current Exchange (Outlook) environment. Though there are still details to be ironed out, I am told that we would still be able to use a local Outlook client to view our mail and access our local mail archives, as opposed to only being able to use a web browser. Email would still have to be migrated from our local Exchange email servers to Microsoft O365 email servers.

Dell KACE has been chosen as the Enterprise Device Management tool. It is used currently at legacy Rutgers and will be replacing the legacy UMDNJ LANDesk application. It allows for things like pushing patches out to computers, remote Help Desk assistance, and other IT functionality in the support of maintaining computer hardware & software.

Posted on November 30th, 2015 by tssadmin

RSS & Twitter Feeds

Rich Site Summary or Really Simple Syndication (RSS) feeds are useful content aggregators. Those using Microsoft Outlook for email can easily add RSS feeds by right clicking on RSS Feeds, click on Add a New RSS Feed, type or paste the URL of the feed, and then click Add. This will create a folder for the RSS feed and any updates will be posted there. IT@NJMS would like to highlight a few.

NJMS Calendar of Events
http://njms.rutgers.edu/calendar/rssfeed.cfm

Rutgers Calendar of Events
feed://ruevents.rutgers.edu/events/getEventsRss.xml

Rutgers Newark Calendar of Events
feed://www.newark.rutgers.edu/feed

General Technology
http://techcrunch.com/rssfeeds/

Twitter feeds can also act as very useful content aggregators. Here are some suggested ones to follow.

Academic Medicine
https://twitter.com/wingofzock

Campus Technology
https://twitter.com/Campus_Tech

EDUCAUSE
https://twitter.com/educause

Health Information Management Systems Society (HIMSS)
https://twitter.com/HIMSS

Humanism and Medicine
https://twitter.com/thehumanfabric

National Institute of General Medical Sciences (NIGMS)
https://twitter.com/NIGMS

National Institute of Health (NIH)
https://twitter.com/NIH

NJMS Deans Office
https://twitter.com/NJMSDeansOffice

NJMS Student Council
https://twitter.com/njms_stuco

RBHS News
https://twitter.com/RBHSNewsRBHS

USA Today Technology
https://twitter.com/usatodaytech

Posted on July 21st, 2014 by tssadmin

eduroam

Ever needed to get on the RBHS / Rutgers network when off campus at another university, whether domestic or abroad ? Or perhaps a visiting scholar needs to get back to their network while on the RBHS / Rutgers campus? This connectivity will now be available through the eduroam service.

Effective immediately, faculty, staff, and students can use their Rutgers credentials to access wireless networks at participating institutions around the world. Beginning in March, RUwireless will support eduroam logins from other eduroam institutions in many on-campus locations, and in the coming months, the number of on-campus locations supporting eduroam will be expanded. The RUwireless banner will indicate if eduroam is available at your location.

Eduroam is a secure federated wireless access service developed to meet the needs of the international research and education community. A list of participating institutions and configuration instructions can be found at http://ruwireless.rutgers.edu/eduroam/

Please note, eduroam is available at the MSB and may be available in other areas. If you do not see it in your wireless settings, let us know your location and we can look into it. In addition, it is recommended that you configure your mobile device for eduroam while on the RBHS / Rutgers campus before attempting to use it externally on partipating campuses. It takes about 2 minutes to configure. If you need assistance, just create a Help Desk ticket at isthelp@ca.rutgers.edu and copy us at njmsts@njms.rutgers.edu

Posted on March 18th, 2014 by tssadmin

ownCloud

Need to share or sync files but don’t want to use or can’t (because of sensitive data) use an external service like Dropbox? IT@NJMS has created an internally hosted File Share and Sync utility using ownCloud. OwnCloud provides universal access to your files via the web, your computer or your mobile device — wherever you are. As such, ownCloud is very similar to the widely-used Dropbox, with the primary difference being that ownCloud is free and open-source, and because it is hosted internally, can support the hosting of sensitive data. In order for desktop machines to synchronize files with the ownCloud server, desktop clients are also available for PCs running Windows, OS X, or Linux. Mobile clients also exist for iOS and Android devices. Files and other data can also be accessed using a web browser without any additional software. Any updates to files are pushed between all computers or mobile devices connected to your Core (Net ID) account.

You can access the ownCloud utility at : https://owncloud.njms.rutgers.edu and log in using your Core (Net ID) credentials. More information can be found at the IT@NJMS Cloud Services web page at : http://it.njms.rutgers.edu/?page_id=914 . If you have any questions about or need assistance in setting up and using the ownCloud utility, feel free to email us at njmsts@njms.rutgers.edu

Posted on February 24th, 2014 by boyceja

Filelocker & REServation

Filelocker

Need to share large files, try Filelocker @ NJMS. Filelocker is an open source program created by Purdue University for sharing and sending large files. We’ve adopted this application, made
some adjustments and customized it to fit the needs of our users here at the medical school. Faculty, staff, and students can easily use Filelocker to securely share files with others on and off
campus. With Filelocker, large files (up to 6 GB) can be shared easily, without having to worry about single email message size quotas. To access the Filelocker application, login with your
Rutgers Net ID account and password @ https://filelocker.njms.rutgers.edu . If you have any questions about accessing and using the system, let us know at njmsts@njms.rutgers.edu

REServation

Our online Room and Event Scheduling REServation system http://res.njms.rutgers.edu was recently upgraded. You can go online to view and / or make a reservation for a large number of event and educational space. The application currently manages rooms and space in the MSB, CC, and ICPH buildings. Room and space administrators will receive requests and confirm requests through email. In addition, any space booked through the REServation system is automatically published on the Digital Monitors throughout the MSB, CC, and ICPH buildings, as well as on our web site. If you have any questions about accessing and using the system or if you are interested in perhaps adding a local conference room to the system, let us know at njmsts@njms.rutgers.edu

Posted on February 24th, 2014 by tssadmin

Mobile Apps

There are so many Apps out there, what are some that are useful to use in Medical Education? Below is some information on useful apps and links to sites with more detail. Please note, the links below are to the apps on the Apple App store on iTunes but many of the apps are also available on the Google Play store for Android devices as well.

Library Mobile Resources

The link to the Library’s mobile Medical Apps reference list can be found at : http://m.libraries.rutgers.edu/smith/mobilersc.html#MApps . The categorized list contains both free and paid Apps. The link to Library’s Mobile Device LibGuide can be found at : http://libguides.rutgers.edu/MobileDeviceResources . The mobile site and the LibGuide’s content contain nearly the same information. Generally, DynaMed, Epocrates, and Eponyms are great resources.

DynaMed (free) https://itunes.apple.com/us/app/dynamed/id346785717?mt=8
Eponyms (free) https://itunes.apple.com/us/app/eponyms-for-students/id286025430?mt=8

For Students from Students

Below is a list of mobile apps recommended by Students for Students. Epocrates and Medscape are highly recommended.

Epocrates (free) https://itunes.apple.com/us/app/epocrates/id281935788?mt=8
First Consult (free) https://itunes.apple.com/us/app/first-consult/id399677784?mt=8
Lexicomp (free) https://itunes.apple.com/us/app/lexicomp/id313401238?mt=8
Medscape (free) https://itunes.apple.com/us/app/medscape/id321367289?mt=8
NEJM (free) https://itunes.apple.com/us/app/nejm-this-week/id373156254?mt=8
Skyscape (free) https://itunes.apple.com/us/app/skyscape-medical-library/id818609413?mt=8
StudyBlue (free) https://itunes.apple.com/us/app/studyblue/id323887414?mt=8

Residency Apps

Epocrates (free) – see above (Epocrates is the best pharm app out there)
IDC-9 Consult (free) https://itunes.apple.com/us/app/icd9-consult-2014-free/id358845668?mt=8
MD EZLabs (free) https://itunes.apple.com/us/app/md-ezlabs/id362247816?mt=8
Med Calc (free) https://itunes.apple.com/us/app/medcalc/id806809930?mt=8

Other

iMedicalApps http://www.imedicalapps.com/ is a site run by med students and physicians with reviews for Apps and it’s also a great resource for medical Apps.

iAnnotate https://itunes.apple.com/us/app/iannotate-pdf/id363998953?mt=8
GoodReader https://itunes.apple.com/us/app/goodreader-for-ipad/id363448914?mt=8

are two popular document readers with built-in annotation tools. iAnnotate has a stronger set of tools for drawing and navigating and GoodReader is better at connecting to a greater number of document and storage sites.

For quick notes, you can use the Notes app, which can be synced the web and other devices. Evernote https://itunes.apple.com/us/app/evernote/id281796108?mt=8 also syncs your notes (including audio and photos) to the web and your other devices, and has a more extensive feature set than the Notes app. JotNot Pro https://itunes.apple.com/us/app/jotnot-pro-scan-multipage/id307868751?mt=8 helps you capture whiteboard photos in a legible and meaningful way and is useful for grabbing a quick snapshot after a meeting or brainstorming session.

If you would like to try using your iPad for hand-written notes, apps like –

Notability https://itunes.apple.com/us/app/notability/id360593530?mt=8
Penultimate https://itunes.apple.com/us/app/penultimate/id354098826?mt=8
SoundNote https://itunes.apple.com/us/app/soundnote/id364789577?mt=8

are good places to start. Notability and Sound Note both include audio recording and ways to sync audio with written notes.

If anyone has any suggestions for Apps that they have found useful, please email us at njmsts@njms.rutgers.edu and we will add it to our Mobile Apps summary page at http://it.njms.rutgers.edu/?page_id=1442 .

Posted on July 21st, 2014 by tssadmin

NJMS Android App

NJMS on Google Play Store

Need current information at your fingertips? Try the new NJMS Android app which is downloadable at Google Play. Go to Play Store, search for “New Jersey Medical School”, then click on the “Rutgers New Jersey Medical School” icon to install the app. You can also use the following link: https://play.google.com/store/apps/details?id=edu.rutgers.njms&hl=en to install the app on your Android smart phone or tablet.

The app provides information in the following 6 areas – NJMS Calendar of Events, Shuttle Schedule (both legacy UMDNJ and the RU Collegetown Shuttle), Faculty Profiles (searchable by Name, Department, Interest, and Specialty), the Room Schedule in our REServation system, a Campus Map, and 1st and 2nd year Course list information. We welcome any feedback and suggestions at njmsts@njms.rutgers.edu

Posted on February 25th, 2014 by tssadmin

NJMS Faculty (Video) Profiles

The IT @ NJMS and NJMS Marketing departments have added an exciting enhancement to the faculty profile. You can now include a video profile to your existing NJMS Faculty Profile Page (found on the NJMS Intranet “Edit My Profile”). Dr. Nikolaos Pyrsopouloshas has already taken advantage of this new function. (http://njms.rutgers.edu/resource_locator/find_people/profile.cfm?mbmid=pyrsopni#tab-video)

We have scheduled some hands on training to refresh your memory in updating your faculty profile. The dates have been modified from the previous email. Training will be held in the computer lab on C-level of the MSB. (just across from the escalator) on the following dates.

Wednesday , February 19th 3:00 – 4:00 pm
Tuesday, February 25th 4:00 – 5:00 pm

Please confirm the day that you plan to attend. Seating is limited.

Note that if you are missing a profile picture or would like to update your picture, you may contact Iveth Mosquera via email mosqueip@njms.rutger.edu with your request and she will arrange an appointment with the marketing department for your picture to be taken. Finally, for technical assistance, please contact me by sending an email to audrey.mcneil@rutgers.edu

Posted on February 25th, 2014 by tssadmin

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