Resources for Graduate Students

Dear Students,

Welcome! And best wishes to all during your Education. Just wanted to highlight some IT resources below. Any questions can be directed to, technical assistance should be directed to the Help Desk.


To open a help desk service ticket re: a technical problem or issue, contact the RBHS Helpdesk at 3-3200 (732-743-3200) or write to Account & password management can be done at the RU NetID Management site . General IT questions re: the services described below can be addressed to .

There will be various academic systems that you will be using throughout your time here at SGS. Below is just a quick summary.

The Education Portal: . Most all academic systems can be accessed via the Education Portal, and most will have single sign-in. Please make sure you login first by clicking on the “Login” tab over on the left in the top nav. Canvas will require a separate login. Remember to logout and close your browser when done.

Education Management System (EMS or EduMan) is the main system used for Evaluations and Grade Book.

Moodle is the learning management system for all your course material, lecture slides, etc.

The Digital Media Portal is an internal video repository that houses all current and archived podcasts for all courses.


WiFi is available throughout the RBHS campus. Your device should pick up the ‘RUHealthSciences’ SSID connection. Simply choose this option and use your NetID and password to connect to WiFi. All first years have been pre-registered for this wireless connection.

The alternate WiFi SSID RUWireless Secure can also be used for Internet access but please note only RUHealthSciences is configured to allow you access to all the electronic assets that you will need as a student so there may be some electronic assets you cannot access under RU Wireless Secure. Please see RU Wireless for more information on how to connect to that network. All other wireless SSIDs should NOT be used.

NOTE: For electronic exams (ExamSoft, NBME), you can use either RUHealthSciences or RU Wireless Secure. Please make sure you can connect ahead of time to either or both. DO NOT USE RU Wireless (the open wireless network).

If you are a resident in the 180 Market Street dorm, both RUHealthSciences and RU Wireless Secure should be available.

The large lecture halls (B552 – 2nd Years, B556 – 1st Years) have technology in the podium to record, render, and post podcasts of lectures. A copy is posted to the digital media server with 24 hours.

Also, some courses use the TurningPoint audience response system. Students can respond to questions using a registered mobile device through the app or website.

The Medical Science Building (MSB) has two computer labs accessible to all students. The Medical Science Building (MSB) has two computer labs accessible to all students. A general computer lab open to all located on C–level, room C632 (next to the escalators). Phone: (973) 972-6789. Hours are generally 8:00 am to 10:00 pm Monday to Friday (August-May), 8:00 am to 6:00 pm (June and July). The lab is NOT open on weekends unless its specifically requested by a department for an exam. And a NJMS computer lab open to only medical students located on A-level, room A555. The main NJMS IT Office is across the hall in A550. Access is by ID card, 24×7. Any issue with access, contact Facilities at 2×4795.

Both labs have printers and there are printers in the library as well. All printers are part of the PaperCut print quota system. Students are allocated $25 annually (500 pages at $.05 cents a page). Additional pages can be purchased. In order to use your ID Card for Quick Release of print jobs, you must first auto-associate your ID card with the PaperCut system. You can do this in either the Library or in the MSB C Level computer lab. There should be a computer / printer designated for this. Go to that device, swipe your ID card, at the keyboard or tablet, enter your NetID and password, then submit.

Email can be accessed either directly at Rutgers Connect or through the Rutgers portal . If the latter, click on the Connect O365 icon over on the left under the Welcome tab.

See Mobile Device Management on how to get the new Rutgers Connect email on your iOS or Android mobile phone. Please note the warning regarding the incompatibility of the MDM system with removable media cards and Android phones in the documentation.

Please note, the Scarlet Apps email account is a separate account and not tied to your RBHS / NJMS email account. Currently, ScarletApps is not used at SGS Biomedical Sciences.

SGS Biomedical Sciences will be using ExamSoft Examplify for some courses. Please see this Reference doc regarding minimum requirements for laptops for using either software as well as some basic troubleshooting tips for NBME laptop compatibility testing.

The NJMS Educational Portal provides access to most all of your Academic systems.
The Rutgers Portal provides access to your email, financial aid info, and more (and student dashboard)

RU offers anti-virus SW to students through the general Software Portal. There are different versions for Windows (Cisco AMP) and Mac (Avira) operating systems.

Also as part of Rutgers Connect, you have access to download Office through your Connect account. Click on the O365 icon and you should see a download link in the upper right hand corner.

New this year, we have a proof of concept of an internal navigation wayfinding app for the MSB B level. Its available at: and will be available as an iOS and Android app shortly. Some areas on MSB C level (e.g., the Deans Office, Admissions) are available through the Search function.

The central Rutgers Office of Information Technology (OIT) also provides general IT products and services to the student community. For more information, please see their Tech Guide

Library Resources

Finally, Phishing. Please be mindful of phishing scams. It is important to look closely at all emails asking you to click on a link and enter credentials. Typical recent examples ask you to take action on things like … Read an Important Message, Pick Up an Important File or Docs, Verify or Upgrade Your Account, Immediate Action Required else your Account will be Closed, Mailbox is Nearing its Quota, Pickup your Rutgers Course Docs here (frequently Blackboard), etc. If you are unsure, it’s better to be cautious and seek clarification. You can always forward (as an attached file*) suspicious email to either or .

* Open up a new message and then drag the suspicious message into the body of the new msg.


Jim Boyce, MBA
Director of IT @ NJMS
New Jersey Medical School
Rutgers, The State University of New Jersey
Technology Support Services
185 South Orange Avenue
Medical Science Building, B-637
Phone: (973) 972-7723
"Partners in Education, Research, and Clinical Care,
  Serving the NJMS community."


Posted on August 6th, 2014 by tssadmin

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