Contact Us

Academic Systems

Courtney Terry

  • Classroom Technology (e.g., Audience Response)
  • Clinical Encounters Log (CEL)
  • Education Management System (EMS) – lotteries, evaluations, reports, grade books, dean’s letter
  • Electronic Exams – ExamSoft, NBME
  • GME & GSBS support
  • Moodle – Course Management System (CMS)
  • Virtual Microscopy

Application and Web Services

Audrey McNeil

  • Application/database programming
  • Application and Web site hosting
  • NJMS Intranet – Event Calendar, Faculty Profiles
  • Web site creation – eCommerce, graphic design

 Audio Visual Center

Audrey McNeil

  • A/V services in select lecture halls, seminar rooms, and PBL rooms, including loaner equipment and off-hour services
  • Clinical Skills Center
  • Digital Signage
  • Podcasts on Video@NJMS
  • Video conferencing, including Skype & WebEx support
  • Video Production, including audio and video capture, post-production, streaming and hosting

 User and Network Services

Arnaldo Rodriguez

  • Computer hardware & software
  • Cloud Services – Filelocker, ownCloud
  • Core Services – admin rights, account management, authentication, VPN access, whitelisting of research equipment
  • Desktop services – email, help desk
  • Servers – backup & restoration, data storage, Encrypted storage, Research storage, shared folders
  • Smart Phone support
  • Student Lab – PaperCut printing
  • Wireless network


  • Log Trouble Ticket by calling: 3×3200 or by e-mailing:
    AVC Email address: or AVC phone : 3×4340
    IT@NJMS Email address:
    Location: MSB – A550

Jim Boyce – Director
Noreen Gomez – Admin

Academic Systems: A550
Courtney Terry
Stephanie White

Application and Web Services: A550
Audrey McNeil
Bryan Klucharits
Yongmin Shen
Yihua Ye

Audio Visual Center: A550
Rajendradas Arumugam
Trevor St. Hill

User and Network Services: A550
Arnaldo Rodriguez
Keston Harewood
Elaine Hughes
Nelson Pared
Juan Rodriguez
Barry Wise

Staff Certifications
A+ Certified in general Hardware and Operating System Support
Adobe Certified Expert (ACE)
Apple Certified Support Professional (ACSP)
Cisco Certified Network Associate (CCNA)
CompTIA Security+ Certified Professional
Microsoft Certified Professional (MCP)
Microsoft Certified System Administrator (MCSA)
Microsoft Certified System Engineer (MCSE)
Microsoft Certified Technology Specialist (MCTS) in MS Vista
Microsoft Certified Technology Specialist (MCTS) in MS Windows7

Application & Web Development Environment

Video Production
Adobe Premier

Useful URLs

Portal University

Contact Technology Support Services @

Posted on October 28th, 2013 by tssadmin

Everything A Medical School Should Be - And More

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